Fully managed, or on our platform.
The Moke Experience program (Service Plan) is our fully managed program: Mokes, booking software, and daily operations, without your property buying or running a fleet. Already run vehicles? The Tech Plan is the platform on its own.
Service Plan
A fully managed program. We bring the Mokes, the booking software, and the daily operation. You host the guests.
- Vehicles selected for your setting, with no fleet for you to buy
- Guest booking and payments under your brand
- Help structuring the right coverage for the program
- Maintenance and guest support, agreed up front
- Revenue sharing on terms tailored to your property
Tech Plan
Our technology. Your vehicles and operating team.
- Branded guest booking
- Reservations and fleet visibility
- Connected payment records
- Configuration scoped to your needs
Four Mokes. Six months of guests.
At the Ritz-Carlton Residences, Waikiki Beach, Ohana runs the cars, the booking software, and the daily operation. The property did not buy a fleet.
- hours of guest drives
- 450+
- booked by guests on their own
- 98%
- booked within a day of the drive
- 9 in 10
Paid guest rentals in the first six months (March 24 to September 23, 2026), from the program’s own booking records.
Read the Ritz-Carlton case study →What each part covers.
Your proposal scopes software and services separately, so you see exactly what is included. Scope depends on your location, your fleet, and the responsibilities we agree together.
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Managed operations
Ohana operates the fleet around your property: maintenance, guest support, handovers, and day-to-day coordination. Your proposal sets out who handles what before the program begins.
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Software for your operation
Branded booking, reservations, payments, and fleet visibility in one place. Your team runs the vehicles and guest handovers; Ohana provides the agreed platform configuration and software support.
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Fleet sourcing and dealer coordination
Need vehicles? We coordinate with dealers on selection and delivery. Purchase or lease terms and ongoing obligations are agreed separately; they are not included automatically with software.
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Consulting before and after launch
Work through your guest journey, operating model, and launch priorities. Your proposal sets out the advice, the deliverables, and the review points, and your team keeps the decisions for your business.
Clear scope.
Clear responsibilities.
Pricing follows your location, fleet size, and the services you choose. A startup fee applies. Your proposal sets out upfront costs, ongoing fees or any agreed revenue share, and which costs remain with your business.
Define the outcome.
Agree on the guests you serve, your fleet, and a recommended program. Software and optional services are kept separate.
Know who does what.
Ohana’s work and your team’s commitments are written down, including vehicles, site readiness, guest operations, and support.
Decide with the details.
Review commercial terms, dependencies, and a launch plan. Confirm required permissions and coverage before accepting bookings.
Let’s shape your program.
Tell us about your property, location, and launch timing. We’ll reply with a concrete next step.
A fully managed program, proven in five-star hotel operations. Share where you are today and we’ll reply with a concrete next step — no obligation.